FAQs

Quick answers to common setup, troubleshooting, and account questions.

How do I configure my meeting app or meeting window microphone?

Why most meeting apps need no configuration — and what to do for browser meetings.

How do I route meeting audio manually?

The manual routing steps for when automatic routing isn't available on your PC.

What should I check if translated audio does not work?

A troubleshooting checklist when translated audio isn't reaching the far participant.

How do I configure TranslateMe for a meeting?

The steps to configure TranslateMe before joining a meeting.

How do I contact support?

How to reach the TranslateMe team for help.

Why do I need my own translation provider key?

Understand why TranslateMe asks you to bring your own provider key during launch.

How do I start a translation session?

Learn the basic steps to start your first Desktop Translation Session.

What is a virtual microphone?

A simple explanation of virtual microphones and how they work with meeting apps.

Why does TranslateMe use a virtual microphone?

Why TranslateMe routes translated audio through a virtual microphone instead of directly injecting it into your meeting.